Privacy Policy

Privacy Policy for Hello Mini-Games

M-Biz Global Solutions GmbH of Hirschengraben 31, 6003, Luzern, Switzerland (“We”, “us”, “Our”) are committed to protecting and respecting your privacy.

When using the Hello Mini Games app (“App” or “Service”) for the first time, you will be required to accept the Terms and the Privacy Policy. By clicking on the “Accept” button on the App registration screen. you agree to consent to our collection and use of personal data about you, and our use of cookies, in accordance with this privacy policy.

Our primary goals in collecting and using information is to create your account, provide Service to you, improve our Service, contact you, conduct research and create reports for internal use.  We store information on servers located in countries via Amazon Web Services and may store information on servers and equipment in our affiliated entities.

Submitted Information

Upon registration of the Service and using the Service, the following information may be submitted by you.

Any information you provide when you register to use the App. e.g. email, nickname, data sent to us through your social media sign-up.

Any information you provide when you claim your reward gifts, e.g. mobile phone number, your name.

Any information you provide us voluntarily at the optional field of the App. e.g. gender. age etc.

Technical Information

When you use any of Service, we may collect and record certain information such as your unique device ID (persistent / non-persistent), hardware type, media access control (“MAC”) address, international mobile equipment identity (“IMEI”), the version of your operating system (“OS”), your device name, your email address (if you have connected to Facebook or Google+), and your location (based on your Internet Protocol (“IP”) address).  This information is useful to us for troubleshooting and helps us understand usage trends.

We may collect your location based information for the purpose of providing you with the correct version of the application.  We will not share this information with any third party.  If you no longer wish to allow us to track or use this information, you may turn it off at the device level.  Please note, the App may not work properly if we are unable to tell where you are coming from. In addition, we create a unique user ID to track your use of our Service.  This unique user ID is stored in connection with your profile information to track the App you are playing.

Information from 3rd parties

We may work with other 3rd parties e.g. advertisers, service suppliers, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers. We may receive information about you from them.

Third Party Services

Our services may contain third party tracking tools from our service providers, examples of which include Google Analytics and other mobile tracking tools. Such third parties may use cookies, APIs, and SDKs in our services to enable them to collect and analyze user information on our behalf. The third parties may have access to information such as your device identifier, MAC address, IMEI, locale (specific location where a given language is spoken), geo-location information, and IP address for the purpose of providing their services under their respective privacy policies. We may work with third party service providers or suppliers. e.g. gift suppliers, voucher distributors.

Our privacy policy does not cover the use of tracking tools from third parties or any third party gift suppliers.  We do not have access or control over these third parties.
Cookies

A cookie is a small text file that we transfer to your computer and/or device, to identify a user’s computer/device and to “remember” things about your visit, such as your preferences or a user name and password.  Information contained in a cookie may be linked to your personal information, such as your user ID, for purposes such as improving the quality of our Service, tailoring recommendations to your interests, and making the Service easier to use.  You can disable cookies at any time, although you may not be able to access or use features of the Service. We may feature advertisements served by third parties that deliver cookies to your computer/device so the content you access and advertisements you see can be tracked.  Since the third party advertising companies associate your computer/device with a number, they will be able to recognize your computer/device each time they send you an advertisement.  These advertisers may use information about your visits to our Service and third party sites and applications in order to measure advertisement performance and to provide advertisements about goods and services of interest to you. This Policy does not apply to, and we are not responsible for the data collection practices of these third party advertisers, and we encourage you to check their privacy policies to learn more about their use of cookies and other technology.

How We Use Information

We use information collected through our Service for purposes described in this Policy or disclosed to you in connection with our Service. For example, we may use your information to:

  • create game accounts and allow end users to use our Service;
  • identify and suggest game match with other end users;
  • operate and improve our Service;
  • understand you and your preferences to enhance your experience and enjoyment using our Service;
  • respond to your comments and questions and provide customer service;
  • provide and deliver products and services you request;
  • send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
  • communicate with you about promotions, rewards, upcoming events, and other news about products and services offered by us and our selected partners;
  • enable you to communicate with other end users; and
  • link or combine it with other information we get from third parties, to help understand your preferences and provide you with better services.

Disclosure of Your information

We do not share your personal information except as approved by you or as described below:

  • With your consent, for example, when you agree to our sharing your information with other third parties for their own marketing purposes subject to their separate privacy policies.  If you no longer wish to allow us to share your information with third parties, please contact us at support@helllominigames.com.  If you no longer wish to receive such communications from third parties, please contact that third party directly.
  • We may engage other companies and individuals to perform services on our behalf.  Example of these services include analyzing data and providing customer support.  These agents and service providers may have access to your personal information in connection with the performance of our services.
  • We may release your information as permitted by law, such as to comply with a subpoena, or when we believe that release is appropriate to comply with the law; investigate fraud, respond to a government request, enforce or apply our rights; or protect the rights, property, or safety of us or our users, or others.  This includes exchanging information with other companies and organizations for fraud protection.
  • We may share your information in connection with any merger, sale of our assets, or a financing or acquisition of all or a portion of our business to another company.  You will be notified via email and/or notice on our site of any change in ownership or users of your personal information.
  • We may share aggregate or anonymous information about you with advertisers, publishers, business partners, sponsors, and other third parties.

From time to time, our Service may offer a sponsored event which you can participate by accepting the “Additional Terms” which advertiser requires you. In case of any conflicts between this Privacy Policy and Additional Terms, the Additional Terms shall prevail.

Changes to the Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page at hellominigames.com for the latest information on our privacy practices.

Security

We take reasonable measures to protect your information from unauthorized access or against loss, misuse or alteration by third parties.

Although we make good faith efforts to store the information collected on the Service in a secure operating environment that is not available to the public, we cannot guarantee the absolute security of that information during its transmission or its storage on our systems.  Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining access to this information.  We do not warrant or represent that your information will be protected against, loss, misuse, or alteration by third parties. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.  Therefore, we cannot guarantee its absolute security.

Access to Personal Information

If your personal information changes, or if you no longer desire our service, you may correct, update, or delete inaccuracies by making the change within your account settings or by contacting us at support@hellominigames.com.  We will respond to your access request within 30 days.

Opting Out of Marketing

You may opt-out of receiving promotional emails from us by following the instructions in those emails by emailing us at  support@hellominigames.com.  If you opt-out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations.

You may also opt-out of receiving SMS notifications from us, either via SMS or by emailing us at support@hellominigames.com.

International Transfer

We may transfer information that we collect about you to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Please note that these countries and jurisdictions may not have the same data protection laws as your own jurisdiction, and you consent to the transfer of information to the countries where our affiliated entities are and the use and disclosure of information about you, including personal information, as described in this Policy.

Contact Information

M-Biz Global Solutions GmbH,

Hirschengraben 31, 6003, Luzern, Switzerland.  

If you have any questions about this Policy, please contact us at support@hellominigames.com.

Last Updated: 28th August 2015